Slot is a narrow opening, for example a hole that you put coins into to make a machine work. He dropped a coin into the slot and dialed. A slot in a schedule or program is an open time for an activity. Visitors can book a time slot a week or more in advance.

If you have a lot of different projects with their own deadlines, using time-based slots to organize them is an effective way to keep track of them. For instance, a software developer might use slots to organize their weekly project meetings, sprints and deliverables.

In sports, the slot is a position in the offensive zone where speed players can receive the puck. For instance, a center or winger playing in the low slot has the highest chance of scoring a goal because they can hit the puck with a wrist shot while avoiding deflections from the defense. The slot also allows these players to see the net directly, unlike boundary cornerbacks who can only cover a sliver of the ice.

When you create a slot, you select an existing custom or built-in slot type and enter a name. You can also create a new list, regex or dynamic slot. Slots can be accessed from any intent and are a great enhancement for self-service bots that require identification and verification, such as checking account information. Administrators and contact center managers can use slots to improve efficiency and reduce the effort required to build bot flows.